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  • Qualified Electronic Signatures

Offer eIDAS 2.0 compliant Qualified eSignatures

Offer eIDAS 2.0 compliant Qualified eSignatures

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  • The challenge

Signers dropping off due to manual verification?

Stricter QES requirements under eIDAS 2.0 mean video calls, in-person checks, and document uploads before a user can sign. By the time identity is confirmed, half of them have already dropped off.

Identity is no longer tied to paper or plastic. With global standards like mDL, eIDAS 2.0 and digital wallets, trust now moves at internet speed.

Identity verification enters a new era
— instant, trusted, reliable.

Tightening regulatory mandates

eIDAS 2.0 requires QES providers to support national eIDs and EUDI wallets for identity verification — deadlines are closing in.

rolling out or modernizing
national digital ID programs

— EU Commission

Users are dropping off

Every extra step between a user and their signature is another chance to lose them. Manual verification kills conversion at the worst possible moment.

Hard to scale manual operations

Every signing request needs staff to verify identity. As volume grows, so does the cost and the bottleneck.

  • How it works

Users can apply a QES to any document with their national eID in 5 steps

STEP 1

STEP 1

STEP 1

User receives a document that requires a QES.

STEP 2

STEP 2

STEP 2

Service requests identity verification to satisfy QES requirements.

STEP 3

STEP 3

STEP 3

User selects their national eID and verifies their identity
via their trusted wallet.

User selects their national eID and verifies their identity via their trusted wallet.

STEP 4

STEP 4

STEP 4

The qualified certificate is retrieved or the service
issues a new one linked to the user’s verified identity.

The qualified certificate is retrieved or the service issues a new one linked to the user’s verified identity.

STEP 5

STEP 5

STEP 5

The document is signed using the user’s private key,
and recorded for audit.

The document is signed using the user’s private key, and recorded for audit.

  • Why Hopae

Offer QES under
eIDAS 2.0 without
killing conversion

Offer Qualified eSignatures


Enable users to sign with QES, legally equivalent to handwritten signatures under eIDAS

Remove manual verification


Replace video calls and in-person checks with instant eID-based identity verification

Scale signing operations


Automate QES signing and certificate issuance — reduce drop-off and handle higher volumes

Compliance without complexity


Accept 60+ national eIDs through Hopae-managed local registration. No local entities, country-specific integrations, or compliance overhead.

Reduce document-based fraud


Replace or supplement document uploads and selfies with national eIDs verified against official metadata to prevent synthetic and deepfake fraud.

One integration, embedded in your workflow


Connect once via a single API and embed a white-label eID verification flow into onboarding with support for custom rules and workflows.
eIDAS 2.0 has introduced and defined the intermediary role to solve this, enabling private companies to unify EUDI Wallet access through a single orchestrated platform.

  • Powered by Hopae Connect

Build on trusted identity infrastructure

Explore Hopae Connect

Explore Hopae Connect

Use Hopae Connect to verify users' eIDs globally. Get standardised identity data without managing multiple provider integrations or regulatory complexity.

Learn more about Connect

Learn more about Connect

  • Empowering across industries

Support your most
critical identity needs

From trusted service providers to financial services, gambling, mobility, hospitality, and beyond, successful businesses across industries grow and scale with Hopae.

IDV Providers

IDV Providers

eSignature Providers

eSignature Providers

Financial Services

Financial Services

Gambling

Gambling

Telecoms

Telecoms

Retail & E-commerce

Retail & E-commerce

Travel & Hospitality

Travel & Hospitality

Mobility

Mobility

Case study

Issue Qualified Electronic Signatures backed by instant national eID authentication

Replacing video calls, document uploads, and in-person checks with a single API call. One integration gives users a QES flow that's legally equivalent to a handwritten signature under eIDAS 2.0, so your team can scale signing volume without the staffing costs that constrain legacy verification.

Replacing video calls, document uploads, and in-person checks with a single API call. One integration gives users a QES flow that's legally equivalent to a handwritten signature under eIDAS 2.0, so your team can scale signing volume without the staffing costs that constrain legacy verification.