1. Introduction
This Cookie Policy explains how Hopae S.A. ("Hopae", "we," "our," or "us") uses cookies and similar technologies on our website. This policy should be read alongside our Privacy Policy, which provides more detailed information about how we collect, use, and protect your personal data.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They allow our website to recognize your device and remember certain information about your visit, such as your preferences and actions taken on the site. Cookies are widely used to make websites work more efficiently and provide valuable information to website owners.
3. Types of Cookies We Use
We use several types of cookies:
Necessary Cookies – These cookies enable basic functions and security. Disabling these cookies by changing your browser settings may affect how the Site functions.
Functional Cookies – These cookies enable videos, maps and personalised content. You can disable those cookies in by selecting ‘Customise’ in the Cookie Settings section of our Site.
Analytical Cookies - These cookies help us understand how the Website is used. You can disable those cookies in by selecting ‘Customise’ in the Cookie Settings section of our Site.
Advertising Cookies – These cookies enable personalised advertising and tracking. You can disable those cookies in by selecting ‘Customise’ in the Cookie Settings section of our Site.
The cookies used on our Site may include Third-Party Cookies. ****These cookies are placed by third-party services that appear on our Website, such as embedded videos or social media content.
4. Cookie Lifespan
Cookies are classified based on their lifespan:
Session Cookies: These are temporary and expire when you close your browser.
Persistent Cookies: These remain on your device for a specified period or until you delete them manually. The persistent cookies we use typically remain valid for periods ranging from 30 days to one year, as detailed in our cookie list.
5. Our Cookies
Cookie Name | Domain | Purpose | Category | Retention period |
|---|---|---|---|---|
_client_uat | .hopae.com | Used to support user authentication/session state. Helps determine the client authentication timestamp/state for login/session handling. | Strictly necessary | 1 year |
cookieyes-consent | .hopae.com | Set by CookieYes to store the visitor's cookie consent preferences so choices are remembered on future visits. | Strictly necessary | 1 year |
cookietest | .hopae.com | The cookietest cookie is typically used to determine whether the user's browser accepts cookies, essential for website functionality and user experience. | Strictly necessary | Session |
__cf_bm | .hs-scripts.com | Set by Cloudflare (via HubSpot services embedded on our site) to distinguish humans from bots and protect against malicious traffic. | Strictly necessary | 30 minutes |
VISITOR_PRIVACY_METADATA | .youtube.com | YouTube sets this cookie to store the user's cookie consent state for the current domain. | Strictly necessary | 6 months |
lidc | .linkedin.com | LinkedIn sets the lidc cookie to facilitate data center selection. | Functional | 1 day |
li_gc | .linkedin.com | Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes. | Functional | 6 months |
VISITOR_INFO1_LIVE | .youtube.com | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. | Functional | 6 months |
ytidb::LAST_RESULT_ENTRY_KEY | The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. | Functional | Never expires | |
_hssc | .hopae.com | Used by Hubspot to keep track of sessions | Analytics | 1 hour |
_hssrc | .hopae.com | Used by Hubspot to detect browser restarts | Analytics | Session |
_hstc | .hopae.com | Main cookie for tracking visitors in Hubspot | Analytics | 6 months |
__hstc | .hsforms.com | Main HubSpot tracking cookie set in the forms context — records visitor identity, timestamps and session counts. | Analytics | 6 months |
_ga | .hopae.com | Used by Google Analytics to distinguish unique users by assigning a client identifier. | Analytics | 1 year 1 month 4 days |
_hjSessionUser | .hopae.com | Maintains user session info (Hotjar) | Analytics | 1 year |
_hjSession | .hopae.com | Maintains current Hotjar session data across pages during a visit. | Analytics | 1 hour |
_hjTLDTest | .hopae.com | To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails. | Analytics | Session |
YSC | .youtube.com | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. | Analytics | Session |
ajs_anonymous_id | .hopae.com | Used by Segment Analytics.js to assign an anonymous visitor ID and track user journeys before identification/sign-up. | Analytics | 1 year |
analytics_session_id | .hopae.com | Used by analytics tooling to assign a unique session ID and group events/pageviews within a visit. | Analytics | 1 year |
analytics_session_id.last_access | .hopae.com | Used by analytics tooling, likely Segment/Amplitude-related, to store the last access time for the current analytics session. | Analytics | 30 minutes |
hubspotutk | .hopae.com | Keeps track of a visitor’s identity across sessions | Analytics | 6 months |
ph_phc_TXdpocbGVeZVm5VJmAsHTMrCo | .hopae.com | Used by PostHog analytics to store visitor/session identifiers, analytics properties, feature flags and related product analytics data. | Analytics | 1 year |
utm_campaign | .hopae.com | Google Ad Services sets this cookie to store session campaign value if present. | Analytics | Never expires |
utm_medium | .hopae.com | This cookie is used to record from where the visitor came to the website orginally. This information is used by the website operator to know the efficiency of their marketing. | Analytics | Never expires |
utm_source | .hopae.com | This cookie is used to record from where the visitor came to the website orginally. This information is used by the website operator to know the efficiency of their marketing. | Analytics | Never expires |
_gcl_au | .hopae.com | Used by Google Ads/Conversion Linker to store ad-click information and help measure advertising conversions. | Advertisement | 3 months |
bcookie | .linkedin.com | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs. | Advertisement | 1 year |
_Secure-YNID | .youtube.com | YouTube cookie used to protect user security and prevent fraud, especially during the login process. | Advertisement | 6 months |
__Secure-ROLLOUT_TOKEN | .youtube.com | YouTube sets this cookie to manage feature rollout and experimentation. It helps Google control which new features or interface changes are shown to users as part of testing and staged rollouts, ensuring consistent experience for a given user during an experiment. | Advertisement | 6 months |
_gcl_au | .hopae.com | Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services. | Advertisement | 3 months |
test_cookie | .doubleclick.net | doubleclick.net sets this cookie to determine if the user's browser supports cookies. | Advertisement | 15 minutes |
6. Cookie Consent
Consent for non-essential cookies is valid for 365 days. After this period, your consent record expires and the cookie banner will be shown again. You can change or withdraw your consent preferences at any time by clicking the cookie icon in the bottom left corner of the website. Withdrawing or letting consent lapse does not automatically delete cookies already placed; the retention periods above indicate each cookie's maximum lifetime, and you can delete cookies at any time via your browser settings.
7. Browser Settings for Cookie Management
You can manage cookies through your browser settings. Here's how to do it in common browsers:
Google Chrome: Settings > Privacy and security > Cookies and other site data
Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
Safari: Preferences > Privacy > Cookies and website data
Firefox: Options > Privacy & Security > Cookies and Site Data
Opera: Settings > Privacy & Security > Cookies
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant modifications will be posted with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about our cookie practices.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Hopae S.A.
Address: 20 Rue des Peupliers, L‑2328, Luxembourg
Email: dpo@hopae.com